Delivery Information

Getting your HomeFixtures order to you.

We aim to make delivery straightforward and reliable. This page explains our standard delivery process, estimated timescales, tracking information and what to do if there is a problem with your delivery.

Delivery Options

UK delivery

Standard Delivery

Estimated delivery within 3–5 working days after dispatch.

From £4.95

Express Delivery

Where available, faster delivery options will be displayed during checkout.

Calculated at checkout

Large & Heavy Items

Larger fixtures may require a specialist delivery service and can have different delivery charges or timescales.

Shown at checkout

Delivery Charges

Your delivery charge is confirmed before payment.

Delivery charges can vary depending on the product, delivery address, parcel size and service selected. The applicable charge will be shown during checkout before you complete your purchase.

What Happens Next?

From order confirmation to delivery.

01 Order received

We'll send an order confirmation to the email address provided during checkout.

02 Order prepared

Your order is prepared for dispatch. Processing time can vary depending on the products purchased.

03 Dispatched

Where tracking is available, you'll receive the courier details after your order has been dispatched.

04 Delivered

Please inspect your order shortly after delivery and contact us promptly if there is a problem.

Tracking your order

Where the delivery service includes tracking, tracking information will be sent to you after dispatch. Please allow some time for the courier's tracking system to update.

Multiple-item orders

Products from the same order may occasionally arrive in separate parcels or on different days. If this happens, you may receive more than one dispatch notification.

Missed deliveries

If nobody is available to receive your parcel, the courier may leave instructions for redelivery, collection or another available delivery option.

Delivery addresses

Please check your delivery address carefully before placing your order. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed once an order has been processed.

Problems With Delivery

Damaged, incorrect or missing items

If your parcel arrives damaged, contains an incorrect item, or something appears to be missing, please contact us as soon as reasonably possible.

Please include your order number, a description of the issue and clear photographs of the product, packaging and shipping label where relevant.

UK delivery areas

Delivery availability and charges may differ for some locations, including Northern Ireland, the Scottish Highlands and Islands, the Isle of Man, the Channel Islands and other remote areas.

Any available delivery services and applicable charges for your address will be displayed during checkout.

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